FREQUENTLY ASKED QUESTIONS
When will my order be dispatched?
We dispatch orders within 1-2 working days.
Size guide & fit suggestions
Please ensure you check the shoe size before purchase. Some Christian Louboutin shoes tend to fit large by 1/2 a size, some fit true to size depending on the style.
We often measure shoes and include fit suggestions in the item description, so please check and if you still need help contact us and we can help.
What is your return & refund policy?
We accept returns on full priced products within 14 days of the order delivery date. All returned items must be unworn with original tags attached.
Items on sale are not eligible for return, but can be exchanged for a different size or product within 14 days of the order delivery date.
To view our full returns policy please visit this link.
Do you provide international shipping?
Yes! We send our items worldwide. We are based in the UK and send our items all over the world.
For national and international orders, we use express services from Parcelforce, DHL and FedEx.
You are able to select from a range of services upon checkout.
How do I track my order?
Once your order has been shipped, you will receive a shipping confirmation email that contains your tracking number, and associated couriers tracking website. Please check your junk mail if you cannot find it.
How can I contact the courier?
If you need to rearrange delivery, or the tracking status specifies item needs to be collected, you can contact us and we will contact the courier for you.
Alternatively you can search for the couriers contact number, and provide your tracking number so they can assist you.